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Head of Technical Operations

Head of Technical Operations

  • Location

    California

  • Sector:

    Operations and Support

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Ella Ross

  • Contact email:

    e.ross@finitas.co.uk

  • Job ref:

    BBBH137292_1716285433

  • Published:

    24 days ago

  • Consultant:

    Ella Ross

Head of Technical Operations

California -2/3 days in the office per week

Salary $xxx,xxx

Our client is a software technology company providing analytics and data driven marketing products. This is a newly created role for a Head of Technical Operations.

You will report in to the Chief Information Office have 3 direct reports. You will head up the delivery of IT Services to customers and are responsible for the successful delivery and support of products and services. The role covers Service Delivery, SysOps, Support, and Project Management.

The role is responsible for establishing processes and procedures that improve quality and efficiency, and ensuring that delivery and support of IT Services is customer-centric, professional and timely.

Key responsibilities:

  • Leadership
  • Service Delivery & Customer Support
  • Project Delivery and Governance