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Operations Governance Manager

Operations Governance Manager

  • Location

    City of London

  • Sector:

    Business Change

  • Job type:


  • Salary:

    £50000 - £60000 per annum

  • Contact:

    Josh Jennings

  • Contact email:

  • Job ref:


  • Published:

    11 days ago

  • Consultant:

    Josh Jennings

Operations Governance Manager | Lloyd's Syndicate | £60,000 DOE

Finitas have partnered with an innovative and expanding syndicate, and seeking an experienced Operations Governance Manager to join their dynamic Business Operations Team. This role offers a fantastic opportunity for a seasoned professional with an insurance background to advance their career in a governance role within a corporate environment.

Why them?

  • Empowering and Inspiring Environment: Join a team where you can develop your skills and make a real difference.
  • Fast-Paced Growth: Be part of a small, rapidly growing team, reporting to the Head of Operations and collaborating closely with the Operations Manager and the Internal Credit Control Manager.
  • Exciting Development Stage: Play a key role in driving our future operating model.

Key Responsibilities:

  • Support Operational Resilience, Disaster Recovery, and Business Continuity Plans.
  • Support all functions of the business with Audit activities, managing BAU and Audit change following key findings.
  • Manage Outsourcing and Third-Party Contract Management and Due Diligence processes.
  • Handle data for external audits and liaise to resolve any queries.
  • Provide key control information for Internal Audit and update control documents.
  • Ensure timely completion of Business Working Group Packs (IT/Outsourcing/Operations).
  • Review, update, and develop documentation for operational policies and processes.
  • Support various Operational Regulatory Reporting activities.

What They're Looking For:

  • Dynamic Team Player: Hands-on and can-do approach.
  • High Standards: Motivated individual who delivers excellence and thrives in a developing business.
  • Insurance Industry Experience: Minimum 5 years' experience.
  • Operational Risk and Resilience Awareness: Advantageous for the role.


  • Excellent Communication Skills: Clear, precise, and well-organised in writing documents, reports, and Committee/Board papers.
  • Highly Analytical and Detail Orientated: can conifdently gather and manage data, mataining a high standard of data quality and governance.
  • Detail-Oriented Problem Solver: Ability to identify and implement solutions.
  • Relationship Builder: Establish and maintain good working relationships with internal and external parties.
  • Exceptional Organisational Skills: Prioritise tasks and deliver on deadlines.
  • Proficient in Microsoft Applications: Word, Excel, Visio.

Ready to Take Your Career to the Next Level? This newly created role supports various functions across the business, managing audit activities, action findings, process optimisation plans, and outsourced partner SLAs, governance, and control. The ideal candidate will have a detailed approach to their work and a strong understanding of good data management practices.

If you are a go-getter, a pragmatic professional with a holistic understanding of operational processes and resilience, and a natural influencer who can support change, we want to hear from you!