Our client is a leading behavioural analytics and data driven marketing business designed for physical venues. Their technology solutions integrate a variety of data sources to understand physical spaces and their visitors.
They are looking for a SysOps expert to join the EMEA operations team. You will need to demonstrate best practice hands-on SysOps skills on a daily basis. You will be working to maintain and support Ubuntu Linux based on-premise, public cloud (AWS) and private cloud deployed systems.
Key Responsibilities:
Deployment and Operations
- Deploy camera based analytics systems to high levels of quality
- Deliver and support upgrades on existing deployments
- Day to day operations, support and maintenance
- Contribute to the successful change and release management for each installation
- Capture issues, and where necessary, escalate them with proposed resolutions
- Documentation of systems and platforms
Support and Maintenance
- Support and maintain existing on-premise customer deployments in line with SLA's
- Fleet management of the Edge Processors (IoT) devices
- Liaise with customers on support and maintenance issues
- Support and maintain systems including VMware, ProxMox, MySQL, Nagios, Apache, Docker and networking
- IP camera configuration
- Plan, carry out and report on proactive maintenance and monitoring to meet SLAs
- Align with ITIL standards where appropriate
- Working with tools such as ZenDesk, Jira, Confluence and Slack
- Infrastructure architecture recommendations
- Automation using Ansible
- Backup strategy and implementation
Skills Required:
- Good written and spoken communication as well as good customer facing/interaction skills
- Expertise in Linux (Ubuntu / RedHat / Debian), Networking (VPN, VLANs, routing, SSH tunnels), Virtualisation using modern hypervisors such as VMWare, KVM and ProxMox
Any experience of the following would be useful (optional):
- Docker Containerisation
- Cloud (AWS) - EC2, ELB, VPC, S3, ECS
- MySQL
- Apache web servers
- SSL Certificates
- VPN implementation (SSL, IPSEC, etc.)
- Security Tools