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Conduct & Operations Manager

Conduct & Operations Manager

  • Location

    North London

  • Sector:

    Compliance & Financial Crime

  • Job type:


  • Salary:

    £35000.00 - £45000 per annum

  • Contact:

    Raj Basra

  • Contact email:

  • Job ref:


  • Published:

    27 days ago

  • Consultant:

    Raj Basra

Compliance & Operations Manager | Insurance Broker | N. London/WFH | £35 - 45,000 (doe)

Finitas are delighted to be exclusively engaged with a growing insurance broker in their search for a Compliance & Operations Manager. This is a new role created due to positive company growth and will be reporting into the Managing Director.

Working in a small insurance broker, you will be working across all areas of compliance & operations giving you unparalleled exposure and plenty of progression & development opportunities.

Some responsibilities will include:

  • Leading the operational implementation of new processes and process changes
  • Leading on the implementation and embedding of the Group policies and procedures.
  • Maintaining the complaints register.
  • Identifying, reporting and escalation of regulatory breaches, loss events and systemic issues
  • Coordinate the quarterly review of the risk and control registers and completion of quarterly conduct risk MI.
  • Supporting the Directors with reviews and general administration tasks

Experience required:

  • Must have worked in a general insurer or insurance broker previously.
  • Minimum 2 years compliance or operations experience working into an insurer.
  • Strong FCA knowledge and solid working knowledge of key regulatory requirements e.g. ICOBs, DISP, GDPR.
  • Effective communicator - written and verbal with the ability to build relationships at varying levels including c-suite.
  • Self-starter with the ability to operate independently.
  • Competent user of Microsoft Applications.
  • Knowledge of Acturis system is advantageous.

Please note that you will be required to work in their North London office 3 days a week.

This is an excellent opportunity to work for a growing broking, where you will have the ability to influence & develop your role!

Please only apply if you have compliance & insurance experience as well as the right to work in the UK (this company does not offer sponsorship).

So, if you have the right experience, please apply now! Or alternatively, for more information, please get in touch with Raj on 02038079714 / r.basra @