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Field Service Engineer

Field Service Engineer

  • Location


  • Sector:

    Operations and Support

  • Job type:


  • Salary:

    £0.00 - £45000 per annum

  • Contact:

    Rebecca Virk

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

Job Title: Field Engineer - In-Vitro Diagnostics

Salary: upto £45,000/pa

Location: Travel involved (Around UK, Europe, and some parts of USA)

Role Overview:

IO Associates is looking for a Field Service Engineer for a company who are revolutionizing healthcare by providing affordable, real-time nucleic acid amplification systems for rapid genetic stratification markers. Their mission is to enable rapid access to molecular diagnostics worldwide, ultimately changing lives through advanced healthcare solutions.

Required Experience/Qualifications:

  • Minimum 5 years of experience in a field engineer or service technician role.
  • Relevant qualifications supporting the position offered.

Key Responsibilities:

  • Troubleshoot medical devices both on-site and remotely, utilizing specialized software and tools.
  • Diagnose hardware and software issues, initiating corrective events to meet customer and company expectations.
  • Commission and decommission medical devices within healthcare institutions.
  • Conduct subsystem-level fault finding based on technical documentation and electronic diagrams.

Skills & Competencies:

  • Personable with a solution-focused can-do attitude.
  • Proficient in troubleshooting technical issues in person or over the phone.
  • Experience in handling ESD sensitive subsystems and reading engineering drawings.
  • Experience with IT technologies such as Bluetooth, BLE, IP networks, etc.

Why to apply:

  • They offer competitive Salary, 37.5 hours per week, with flexibility for healthcare service support, private healthcare, death in service benefit, Group Income Protection, Share-Option Scheme, 25 days' holiday plus 8 statutory bank holidays, discretionary bonus, and Group Personal Pension scheme. Join in making a difference in healthcare with cutting-edge molecular diagnostics technology.